Moving your critical services online

Digital forms, workflows and eCommerce can help you minimize service disruptions, maintain revenue streams and continue business and procurement practices while social distancing restrictions and remote working conditions are in place. Without the need for paper submissions, or in-person payments these automated processes allow business to carry on as communities look to ease these restrictions.

Online forms and integrated workflows

Built-in eCommerce capabilities allow customized online applications, submission forms and payment forms that make sense for your users. Easily customize the automated workflows, staff permissions, notifications and integrations with other systems.

eSolutionsGroup not only provides the technology, but will help setting up all your critical forms, workflows and payment processes to ensure services are quickly made available to your community. 

Online payments and eCommerce

In under 48 hours you can join the hundreds of public sector organizations across North America who are using our online payment solutions to accept payments for bills, taxes, permit applications and registrations. We can help you integrate online payment tools and leverage financial platforms that securely process billions of transactions annually.

eSolutionsGroup can help you set up online applications and transactions, including:

Online payments

Payment of property taxes, utility bills and parking permits can be made using online forms with integrated eCommerce functions that can also integrate directly with third party systems.

Permit applications and payments

Use online permit applications and online workflows for city planning services, to ensure continuance of large-scale or time-sensitive projects, as well as public infrastructure projects.

Social service applications

Allow online applications for social service or financial service programs that can be reviewed and managed by staff remotely.

Emergency bylaw enforcement

Community members can use online submissions to identify unsafe conditions, or missing vital services (e.g. heat, hydro, water or gas) in support of emergency bylaw enforcement.

Online general requests

All information requests, complaints and reports can be submitted through online forms 24 hours a day, 7 days a week, and directed to appropriate staff working remotely.

Stakeholder surveys

Create interactive stakeholder surveys to understand the critical needs and sentiments of internal and external stakeholders.

Interested in learning more? Visit eSolutionsGroup for more information about Form Builder and related products.